Account deletion

Delete your Invoice Genie account

You can delete your Invoice Genie account and the data stored against it at any time, from inside the app or by email. You do not need to reinstall the app to make a request.

Last updated 5 October 2026

In the app

Open Invoice Genie and sign in.
On Home, tap the profile icon in the top right.
Scroll to Danger zone and choose Delete account.
Type DELETE, then confirm with your password, or by signing in again with Apple or Google if that is how you sign in.
Deletion takes effect immediately and cannot be undone.

If you cannot access the app

Email hello@leonfrontier.com from the address associated with the account, with the subject “Invoice Genie account deletion”. We verify the request against the address on file, complete it within 7 business days (usually sooner), and confirm by email once it is done. Additional verification may be requested to prevent unauthorised deletion.

Cancel your subscription first

Deleting your account does not cancel an Invoice Genie Pro subscription, because subscriptions are billed by the store. Cancel it in Settings → your name → Subscriptions on iPhone or iPad, or in Google Play → Payments & subscriptions → Subscriptions on Android, before or after you delete the account.

What is deleted

Deletion permanently removes, from the live service:

Your account, name, email address, password hash, and linked Apple or Google sign-in identifiers.
Sign-in sessions and tokens.
Your business profile, logo, and any bank details or payment instructions.
Clients, invoices, line items, and status history.
Recurring and reminder schedules.
Push notification tokens.
Queued and sent email records linked to the account.
Monthly usage counters and activity records.
Your subscription record.

What is kept

Nothing. We do not keep any record of a deleted account, and there is no retention period after deletion. If you later create a new account while a store subscription is still active, Restore purchases reads it from the App Store or Google Play, not from anything we kept.

For completeness: routine database backups are a short rolling set that is overwritten on the next backup cycle, so deleted data disappears from them as they are replaced; redacted error reports already sent to our error-reporting provider carry no account identity; and PDFs you have already shared, or reminder emails already delivered to your clients, are outside our control.

Deleting some data without deleting the account

You can delete individual clients and draft invoices, and change or remove your logo and business details, inside the app at any time. To ask for specific data to be removed without closing the account, email hello@leonfrontier.com.

Still need help?

hello@leonfrontier.com