Need a hand?

NoAlibi Support

Email hello@leonfrontier.com. Most replies land within one or two business days. Include your platform, app version, and the approximate time of the issue.

NoAlibi Pro

Pro unlocks your full weekly report, every past report, on-demand regeneration, and up to 100 list scans a month. It costs US$4.99 a month or US$39.99 a year; the store shows your local price. The yearly plan starts with a 7-day free trial for new subscribers.

Accounts created before Pro launched have 90 days of Pro free. Settings shows the date it ends.

Manage or cancel your subscription

Cancelling stops future renewals; Pro stays active until the end of the period you have paid for. Refunds are handled by Apple or Google.

iPhone or iPad: Settings, your name, Subscriptions, NoAlibi.
Android: Google Play, Profile, Payments & subscriptions, Subscriptions.
Or in NoAlibi: Settings, NoAlibi Pro, Manage subscription.

Restore Pro on a new phone

Sign in to NoAlibi with the same account.
Open Settings, then NoAlibi Pro.
Tap Restore purchases.

Scan a paper list

Free accounts include 3 scans a month; a scan that fails is not counted. Pro includes up to 100 scans a month.

Open New Task.
Tap Scan a list and take a photo or choose one.
Check the title and subtasks NoAlibi read, then save.

Weekly AI report

Each Monday, NoAlibi reviews the tasks you completed, missed, and readjusted in the week before. Everyone gets the summary: your headline, consistency score, and the one thing to fix. Pro adds the full report: key insights, personal patterns, task-by-task lessons, and a plan for next week.

Enable push notifications

Open Settings in NoAlibi.
Turn Push notifications on.
Allow notifications when iOS or Android asks.
If needed, also enable notifications for NoAlibi in the phone's system settings.

Disable weekly report email

The in-app weekly report remains available when email delivery is disabled.

Open Settings.
Turn Weekly summary email off.

A reminder did not arrive

If the issue continues, include the task title and approximate scheduled time in your support email.

Confirm Push notifications is enabled in Settings.
Make sure the deadline is in the future.
Check Do Not Disturb and system notification settings.
On Android, exempt NoAlibi from aggressive battery optimisation if notifications are delayed.

Delete your account

Deletion is immediate and permanent. It does not cancel a Pro subscription; cancel that in your store settings. If you cannot sign in, email support from the account address where possible.

Open the app and tap the profile icon.
Scroll to the Danger zone card.
Tap Delete account, type DELETE, then confirm Delete my account.

Still need help?

hello@leonfrontier.com