Player support

Lost Vowels Support

For help, email hello@leonfrontier.com with your platform, app version, category, and a description of the issue.

01

How the daily game works

Choose one of six categories and restore the missing vowels in ten daily answers. Y remains in place. Each category receives a fresh daily set.

02

Scoring

Each answer starts at three points. Revealing the clue costs one point and revealing the contextual hint costs another. Ten answers produce a maximum score of 30.

03

Categories

  • English Words
  • Cities & Towns
  • Animals
  • Food & Drink
  • Football
  • Science & Nature
04

Accounts and progress

Guest play requires no sign-in. Apple sign-in on iOS or Google sign-in on Android adds cross-device progress, daily leaderboard participation, and reminder settings.

05

Report or block a player

If a username on a leaderboard is offensive, tap the flag beside it. Choose Report this name and pick a reason to send it to our moderators, who review reports within 24 hours. Choose Block this player to hide them from your leaderboards straight away. Blocked players are listed in Settings → Blocked players, where you can unblock them.

06

Remove Ads subscription

Subscribe from Settings → Remove Ads (monthly or yearly) to hide banners and the post-game ad. If it is not recognised after reinstalling or on a new device, use Restore purchase in the same place. To cancel or switch plans, use Manage subscription there, or your App Store or Google Play account settings.

07

Ads and privacy choices

Ads are non-personalised and require a resolved consent choice before any request. Rewarded videos are always optional. Reopen consent controls from Settings → Privacy choices.

08

Delete your account

You can delete your Lost Vowels account from inside the app at any time. You need an internet connection.

  • Open Lost Vowels and make sure you are signed in.
  • On the Categories screen, tap the Profile button.
  • Scroll to Danger zone at the bottom of Profile.
  • Tap Delete account.
  • Read the confirmation and tap Delete account again. You are signed out and the data on this device is cleared.
09

Delete guest data

If you play without signing in, you can delete the guest and its results the same way. You need an internet connection.

  • On the Categories screen, tap the Profile button.
  • Scroll to Danger zone.
  • Tap Delete guest data, then confirm.
10

If you cannot open the app

Email hello@leonfrontier.com with the subject “Lost Vowels account deletion”. Say whether you signed in with Apple or Google and include your username if you had one, so we can find the account. We verify the request and complete it within 7 business days, then confirm by email.

11

What deletion removes

Deleting an account removes your username, your Apple or Google sign-in link, your saved sessions, your reminder registrations and your theme preference, and clears Lost Vowels data from the device. Signing in again later creates a new, empty account.

Your past game results stay on our servers without your username or sign-in link, so daily leaderboards that have already been published do not change. Deleting guest data removes that guest's results from the server.

Deleting your account does not cancel a Remove Ads subscription. Cancel it in your App Store or Google Play subscriptions before you delete the account.

Still need help?

hello@leonfrontier.com